Enabling you to drive growth.

We offer strategic counsel and hands-on execution, all based on a decade’s worth of professional services marketing experience.

Ready to improve your firm’s marketing? Excellent!

We’ve been exactly where you are, for more than ten years. And we’ve successfully driven what you’re pushing for now: high-impact marketing, for firms of all sizes.

Which is why we know a thing or two about how to “sell the business on”, strategize, plan, and execute highly effective marketing efforts.

Our focus? Strategy, client journey design, storytelling, and program execution.


What clients can expect from us:

Get the clarity, a strategy, and guidance you need to win in your market. Oh, and… these results of course:

✅ A narrowly focused marketing strategy, built upon true insights and fully supportive of your firm’s business objectives
✅A client journey designed to educate, interest, and, eventually, convert prospects – fully integrated with business development
✅A relevant, validated consultancy story complete with “expertise themes” to inform all your marketing efforts.
✅ A practical, effective plan and system for creating visibility and trust beyond your firm’s existing network…
✅ … including processes for everything from marketing and program management, content creation, publishing, and reporing.

Over time, these results inevitably lead to more opportunities, a more predictable pipeline, and, consequently, better clients and work, increased revenue and profits, and higher firm value.


Harness our expertise!

For more than 10 years, we’ve helped marketers in mid-size and larger firms with:

Marketing strategy and strategic planning

We help you align with “the practice” to clarify their objectives and define the key strategic inputs for your next marketing effort – like your ideal clients, issue PoV, and positioning.

Client journey and offering design

Two other critical inputs: The offers you create and promote to engage prospects – and the “client journey” you design to help them find, understand, and buy it from you. We’ll work with you to create it all!

Firm story and thought leadership

Your firm’s must tell a story which sells … so we’ll bring all our experience to help you sharpen yours (includes defining the “expertise themes” for all your firm’s marketing efforts!)

Marketing execution systems

Once we have your strategy, journey, and story, we can create the processes required to execute it all and engage your ideal clients regularly, consistently, and in highly relevant ways.

Consultancy content*

“Content” is the fuel for all your marketing – so it should be effective. We’ll work with you to create a comprehensive content strategy, specific ideas, effective distribution, and, yes: demand-creating pieces.

*for existing clients/eligible prospects only.


Pick your program here:

Whether your’re working to push into your firm’s next phase of growth, try to improve the marketing you’re already doing, or are preparing your firm for your “exit” – we’re here to support you with these:

The consultancy
growth system

Our signature service: A four-sprint program designed to help you build or revamp your marketing capability from strategy to execution systems.

Custom growth interventions

Need help with something very specific? “Interventions” are narrowly focused, customized efforts where we help to improve your results in a certain area.

Hands-on marketing services

Offered exclusively to eligible clients (i.e., firms that went through our program or an intervention): Help with implementing your strategy and plans.


Higher impact = faster growth:

Firm’s with highly effective marketing are able to drive:

40 percent
stronger pipeline*

20 percent
higher win rate*

2 x billable hours per project*

(Least vs. most effective marketing; n= 515 firms.
Source: SPI 2020 Professional Services Maturity™ Benchmark).

Oh, hey...

… thanks for browsing, and: sorry! Client Friendly is not in business just yet (we’ll start in May ’21 though). Care to get our “launch alert” so you’ll be among the first to know when we’ll begin taking on clients?